Terms and Conditions

1. Agreement to These Terms

These Terms & Conditions (“Terms”) are a binding agreement between you and Wendy Shoef, also known as Wendy Perkins, a sole proprietor doing business as Wendy Goes Deep (“I,” “me,” “my”).

They govern your use of wendygoesdeep.com (the “Site”), my podcast and free content, my newsletters and community spaces, and any paid programs, coaching, courses, digital products, or events you purchase from me (together, the “Services”).

By using the Site, purchasing anything from me, or participating in any program, you confirm that you have read, understood, and agreed to these Terms, my Privacy Policy, and any additional agreement that applies to a specific program. If you do not agree, do not use the Site or purchase my Services.

If a signed coaching agreement, program agreement, or event waiver conflicts with these Terms, that signed document controls for that program only.

2. Who I Am and What I Do

Wendy Goes Deep is an education and coaching business. I am a coach, podcast host, and researcher.

I am not: a medical practice, a mental health practice, a therapy or counseling service, a pharmacy, a dispensary, a laboratory, a retreat center, a substance supplier, a legal practice, or a licensed healthcare provider of any kind.

I do not: diagnose, treat, cure, or prevent any disease or condition; prescribe, dispense, supply, sell, gift, source, transport, or arrange access to any substance; recommend or refer you to any source, vendor, dealer, grower, or supplier; tell you to use any substance; or advise you on whether anything is legal where you live.

What you are purchasing is information, education, conversation, and coaching support. Nothing else.

3. Eligibility

You must be at least 18 years old to purchase from me, create an account, join a community space, or participate in any program. Some programs may have a higher minimum age, stated at enrollment.

By purchasing, you represent that you are 18 or older, that you have the legal capacity to enter this agreement, and that all information you give me is accurate.

I may decline or terminate service to anyone, at my discretion, including where I believe participation is unsafe or inappropriate.

4. Not Medical, Mental Health, Legal, or Professional Advice

This is the most important section of these Terms. Please read it carefully.

4.1 I am not a physician, nurse, nurse practitioner, physician assistant, psychiatrist, psychologist, therapist, licensed counselor, social worker, pharmacist, dietitian, naturopath, or any other licensed or regulated healthcare professional. I am not an attorney.

4.2 Nothing on the Site and nothing in any program, session, call, email, message, document, or community post is medical advice, mental health advice, psychiatric advice, nursing advice, pharmaceutical advice, diagnosis, treatment, therapy, prescription, legal advice, tax advice, or financial advice.

4.3 No professional relationship is created. Working with me does not create a doctor-patient, therapist-client, nurse-patient, pharmacist-patient, or attorney-client relationship. Communications with me are not legally privileged or protected by medical, therapeutic, or attorney-client confidentiality, and are not protected health information under HIPAA. I do treat your information carefully — see my Privacy Policy — but that is my policy, not a legal privilege.

4.4 Always consult qualified licensed professionals. Before making any decision about your health, medications, supplements, mental health, or wellbeing, consult a licensed physician, prescriber, pharmacist, or mental health professional who knows your full history. Never delay, avoid, or discontinue professional medical or mental health care because of anything you learn from me. Never stop, start, reduce, or change any prescription medication without direct guidance from your prescriber.

4.5 Coaching is not therapy. Coaching is forward-looking, educational, and self-directed. It is not a substitute for psychotherapy, psychiatric care, addiction treatment, trauma treatment, or medical care. If you are in acute crisis, actively suicidal, in psychiatric emergency, or in active withdrawal, coaching is not appropriate and I will refer you elsewhere.

4.6 I am not a crisis or emergency service. I do not provide urgent, emergency, on-call, or after-hours support, and I do not monitor messages continuously. If you are experiencing a medical or mental health emergency, call your local emergency number immediately (911 in the U.S.) or go to your nearest emergency department. In the U.S. you can call or text 988 (Suicide & Crisis Lifeline). Outside the U.S., use your country’s emergency and crisis services.

5. Harm Reduction Education — Substances, Risk, and Your Responsibility

Some of my content and programs include harm reduction education about psychoactive substances, including but not limited to classic psychedelics, substances used in microdosing practices, and plants and fungi such as blue lotus, red lotus, pink lotus, kava kava, skullcap, passionflower, and Amanita muscaria.

By accessing this content or participating in these programs, you acknowledge and agree to everything in this Section 5.

5.1 Purpose of harm reduction education

Harm reduction education exists because people make their own choices about their own bodies, and information reduces avoidable harm. In many places — including the United States — licensed clinicians face legal and professional restrictions that limit what they can discuss about certain substances, which leaves people without accurate information. My purpose is strictly informational and risk-reducing.

5.2 I do not encourage, promote, or facilitate use

I do not tell you to use any substance. I do not encourage or promote the use, purchase, possession, cultivation, manufacture, importation, or distribution of any substance. I will not source, supply, sell, share, obtain, hold, transport, or administer any substance for you, and I will not refer you to anyone who does. Requests of this kind will be declined and may result in immediate termination of your access without refund.

5.3 I do not provide medical dosing or protocols

Any general information about amounts, timing, spacing, or practices reflects publicly available research, published literature, and community-reported experience. It is educational context, not a prescription, protocol, or medical recommendation, and it is not tailored to your body, your health conditions, or your medications. It has not been evaluated by the FDA or any comparable regulatory authority in your country.

5.4 Legality is entirely your responsibility

Laws governing psychoactive substances vary enormously by country, state, province, territory, and municipality, and they change frequently. You are solely responsible for knowing and complying with all laws that apply to you where you live and where you travel. I do not advise on legality, I make no representation that anything discussed is legal in your jurisdiction, and I do not verify or monitor what you do. Nothing I provide should be read as a statement that any substance is legal, safe, or appropriate for you.

I work with clients in many countries. You are responsible for determining whether your purchase and participation are lawful where you are. If my Services are not lawful for you, do not purchase them.

5.5 Serious risks — including drug interactions

Psychoactive substances, including legal ones and including plants, herbs, and fungi, carry real risks. These can include, without limitation:

Dangerous interactions with prescription and over-the-counter medications, including but not limited to antidepressants (especially MAOIs and serotonergic medications), lithium, tramadol, stimulants, benzodiazepines, blood pressure medications, and many others
Interactions with alcohol, supplements, herbs, and other substances
Triggering or worsening psychiatric conditions, including psychosis, mania, and dissociation, particularly with a personal or family history of psychotic or bipolar disorders
Cardiovascular, neurological, hepatic (liver), and other physical risks
Prolonged or destabilizing psychological reactions
Misidentification of plants and fungi, contamination, adulteration, and unknown potency
Impaired judgment leading to injury or death
Legal consequences, including arrest, prosecution, and immigration consequences

Before considering anything, talk to your prescriber and your pharmacist about interactions, and to a licensed mental health professional about your history. A pharmacist can often discuss interactions even where other conversations are restricted.

5.6 Assumption of risk

You are an adult making your own decisions about your own body. You alone are responsible for your choices, and you knowingly and voluntarily assume all risks — physical, psychological, legal, financial, and otherwise — arising from any decision you make, whether or not it was informed by anything you learned from me. I am not responsible for your choices or their consequences.

6. My Services

Depending on what is offered at the time, Services may include:

One-on-one coaching — individual sessions or multi-session packages
Group coaching programs — cohort-based programs with group calls, materials, and community access
Digital products — recordings, guides, workbooks, courses, or other downloadable or streaming materials
Community access — membership in a private online community space
Occasional in-person workshops or events — see Section 12
Free content — podcast episodes, blog posts, newsletters, and social content

The specific inclusions, length, format, session count, and duration of access for each offer are described on its sales or checkout page. That description, together with these Terms, forms our agreement about what you are buying.

I may improve, modify, substitute, or retire elements of a program. If I make a material change to a program you have already paid for, I will provide a substantially equivalent alternative or, at my discretion, a pro-rated refund for the unfulfilled portion.

7. No Guarantees of Results

Coaching outcomes depend overwhelmingly on you — your effort, honesty, follow-through, circumstances, and biology.

I make no guarantee, promise, warranty, or representation of any specific result, including any health, mental health, emotional, spiritual, relational, professional, or financial outcome. Testimonials, case studies, reviews, and examples reflect individual experiences and are not typical, expected, or promised results. Your experience will differ.

You accept full responsibility for your decisions, actions, and results.

8. Your Responsibilities as a Client

You agree to:

Provide accurate, complete, and honest information, including relevant health history, diagnoses, and current medications, so that conversations are safely contextualized
Promptly tell me about material changes to your health, medications, or mental state during a program
Maintain your own relationships with licensed medical and mental health providers
Make your own decisions and take responsibility for them
Show up on time and engage in good faith
Not misrepresent my education as medical advice, and not present yourself as certified, credentialed, licensed, endorsed, or authorized by me
Not use my Services to plan, facilitate, or carry out anything unlawful

You remain responsible for your own safety at all times.

9. Purchases, Pricing, and Payment

9.1 Orders

All orders are subject to my acceptance. I may refuse or cancel any order, including for suspected fraud, pricing errors, or unlawful purchase. If I cancel a paid order, I will refund it in full.

9.2 Pricing and currency

Prices are listed in U.S. Dollars (USD) unless stated otherwise, and may change at any time. Changes do not affect purchases already completed. I try hard to be accurate, but if an obvious pricing or description error occurs, I may cancel the affected order and refund you rather than honor the error.

You are responsible for any currency conversion costs, foreign transaction fees, bank fees, and any taxes, duties, or charges imposed where you live. Where I am required to collect sales tax, VAT, or GST, it will be shown at checkout.

9.3 Payment processing

Payments are handled by third-party processors — Stripe and PayPal — and you may choose between them at checkout. I do not store your full card details. Your use of those processors is governed by their own terms and privacy policies.

9.4 Payment plans and installments

If you choose a payment plan:

You are committing to the full program price, not just the first installment.
You authorize me and my payment processor to automatically charge your payment method on the agreed schedule until paid in full.
You must keep a valid payment method on file.
If a payment fails, it may be automatically retried by the payment processor, and I may suspend your access until your account is current.
If a failed or missed payment is not resolved, I may suspend or terminate your access, and the remaining balance may become immediately due. You remain responsible for the full balance.

9.5 Subscriptions and recurring memberships

If you purchase a subscription or recurring membership, it renews automatically at the stated interval and price until you cancel. You may cancel at any time through your account, or by contacting me through the contact form on my website. Cancellation stops future charges; it does not refund the current period, and access continues to the end of the period you paid for.

9.6 Chargebacks

If you have a billing problem, contact me first — most things are fixable. Filing a chargeback or payment dispute instead of contacting me, on a charge you actually authorized, is a breach of these Terms. I may respond with documentation, terminate your access, and pursue the amount owed plus any related fees and costs.

10. Refunds and Cancellations

All sales are final.

Because my Services consist of information, education, personal time, and immediately accessible materials, I do not offer refunds, returns, exchanges, or credits once a purchase is made. This includes unused sessions, unattended calls, unwatched content, change of mind, or failure to participate. Please ask any questions you have before you buy.

In addition:

Digital products and downloads are non-refundable.
Payment plan installments already paid are non-refundable, and the remaining balance remains due unless I agree otherwise in writing.
Bundles and discounted packages are non-refundable in part; they may only be refunded in full, if at all.
If I terminate you for violating these Terms, no refund is due.
If I cancel a program or order myself, or make a material change to something you have already paid for, Sections 6 and 9.1 apply and you will receive a refund or pro-rated refund as described there.
Where mandatory consumer protection law in your country of residence gives you cancellation or withdrawal rights that cannot be contractually waived, those rights still apply to you regardless of this section.

11. Scheduling, Rescheduling, and No-Shows

Sessions are booked through my online scheduler.
Sessions are held by video call. Google Meet is my default platform; Zoom is available on request.
Please reschedule at least 24 hours in advance. Within that window, the session is treated as used.
If you miss a session without notice, or arrive more than 15 minutes late, the session is forfeited and is not refunded or rescheduled.
If I need to reschedule, I will offer you a new time or, if none works, a credit for that session.
Sessions in a package expire 6 months after purchase unless I agree otherwise in writing.
Group program calls happen on a set schedule. Recordings may be provided, but I don’t guarantee it, and missed live calls are not refunded, credited, or made up individually.
Technology failures happen. If a session is cut short by a technical problem on my side, I will make up the remaining time.

12. In-Person Workshops and Events

If I host or teach an in-person workshop or event:

Additional terms, a separate liability waiver, and a health questionnaire may be required, and participation may be conditioned on signing them.
Tickets are non-refundable but may be transferred to another eligible person with advance notice to me.
You are responsible for your own travel, lodging, insurance, and expenses. I am not responsible for costs you incur if an event is postponed, relocated, or cancelled, though I will refund the ticket price if I cancel.
You attend at your own risk and assume all risks of attendance and of any physical activity involved.
No illegal substances are permitted at my events, and no substance use is part of, facilitated by, supervised by, or condoned at any event I host or teach. Anyone who brings or uses illegal substances at an event will be removed without refund.
You agree to follow all venue rules and my conduct expectations. I may remove anyone whose behavior is unsafe, disruptive, threatening, harassing, or intoxicated, without refund.
Events may be photographed or recorded. See Section 15.

13. Confidentiality — Mine, Yours, and the Group’s

13.1 What I do. I treat what you share with me as private. I will not disclose it publicly or sell it. See my Privacy Policy for how I handle your data.

13.2 What I cannot promise. As stated in Section 4.3, our conversations are not legally privileged. I am not bound by medical, therapeutic, or attorney confidentiality rules and cannot claim any professional privilege on your behalf. If I were legally compelled to disclose information — for example, by a subpoena, court order, or valid legal process — I may have to comply.

13.3 Limits. I may disclose information without your consent where I believe in good faith that it is necessary to prevent imminent serious harm to you or someone else, to comply with a legal obligation, or to protect my legal rights.

13.4 Group confidentiality. In group programs and community spaces, you agree to keep what other participants share confidential — do not repeat, screenshot, quote, record, or share it outside the group. I cannot guarantee that other participants will honor this. Share in groups only what you are comfortable having heard by others. You participate in group settings at your own risk.

13.5 Your confidentiality obligation to me. Program materials, curriculum, frameworks, recordings, and methods are confidential and proprietary. See Section 14.

14. Intellectual Property

14.1 All content I create — the Site, podcast, written content, curriculum, worksheets, frameworks, recordings, slides, graphics, and the “Wendy Goes Deep” name and logo — is owned by me or my licensors and protected by copyright, trademark, and other laws.

14.2 When you purchase a program or digital product, you receive a limited, personal, non-exclusive, non-transferable, revocable license to access and use the materials for your own personal, non-commercial use for the duration of your access.

14.3 You may not: copy, reproduce, republish, distribute, resell, sublicense, rent, or share the materials; give your login to anyone else; record, screenshot, or transcribe sessions, calls, or community content without my prior written consent; use the materials to build, teach, or sell a competing program; use them to train any AI or machine learning model; scrape the Site; or remove any copyright or attribution notice.

14.4 Unauthorized sharing is a material breach. I may terminate your access without refund and pursue any remedies available to me.

14.5 Your content. You keep ownership of what you post in my community spaces. By posting, you grant me a non-exclusive, worldwide, royalty-free license to host, display, store, and moderate it as needed to operate the Services. You are responsible for what you post and confirm you have the right to post it.

14.6 Feedback. If you send me suggestions or ideas about my Services, I may use them without obligation or compensation to you.

15. Testimonials, Recordings, and Your Likeness

15.1 I will not publish an identifiable testimonial, quote, or story about you without your written permission.

15.2 Group calls, workshops, and events may be recorded for participant use. By participating, you consent to being recorded and to reasonable use of that recording within the program. If I want to use your image, voice, or words in marketing, I will ask for separate written consent.

15.3 If you do not want to appear in a recording, tell me in advance and keep your camera off and your microphone muted, or attend asynchronously where available.

15.4 You may not record me without my written consent (Section 14.3).

16. Acceptable Use and Community Conduct

You agree not to:

Harass, threaten, bully, dox, discriminate against, or abuse anyone
Give medical, psychiatric, dosing, or legal advice to other participants, or present yourself as qualified to do so
Offer, request, solicit, arrange, or discuss the sale, sourcing, trade, or gifting of any substance — this is strictly prohibited in all my spaces, and violations result in immediate removal without refund
Post sourcing information, vendor names, links, or contacts for any controlled substance
Advertise, spam, recruit, or promote your own business without my permission
Share other participants’ private information
Impersonate anyone, or misrepresent your affiliation with me
Upload malware, attempt to breach security, or interfere with the Site
Use the Services for anything unlawful

I moderate at my discretion and may edit or remove content, suspend or terminate accounts, and refuse future service. I am not obligated to monitor community content and am not responsible for what other users post.

17. Third-Party Services and Links

The Site and Services rely on third-party tools, including payment processors, scheduling software, video conferencing, and email and community platforms. I may also link to third-party websites, books, studies, podcasts, or resources.

I do not control these, do not endorse them by linking, and am not responsible for their content, availability, accuracy, security, practices, or policies. Your use of them is at your own risk and subject to their terms. Any research, study, or resource I reference is offered for your own independent evaluation, not as an endorsement or a claim of accuracy.

18. Availability and Site Changes

I aim to keep the Site and Services available, but I do not guarantee uninterrupted, timely, secure, or error-free access. I may modify, suspend, or discontinue any part of the Site or Services at any time, and I may perform maintenance without notice. I am not liable for downtime, data loss, or interruptions caused by third-party providers, hosting failures, or events outside my reasonable control.

19. Termination

19.1 By you. You may stop using the Site at any time. Cancelling a subscription is covered in Section 9.5; refunds are governed by Section 10.

19.2 By me. I may suspend or terminate your access, immediately and without notice, if you breach these Terms, behave abusively toward me or other participants, attempt to obtain or arrange substances through my Services, misrepresent my education as medical advice, share materials without authorization, file an improper chargeback, fail to pay, or if I reasonably believe continued participation is unsafe or unlawful.

19.3 Effect. On termination, your license and access end immediately. Termination for breach does not entitle you to a refund, and any outstanding balance remains due. Sections that by their nature should survive — including Sections 4, 5, 7, 13, 14, 20, 21, 22, and 23 — survive termination.

19.4 I may also end a coaching relationship without cause by giving you notice and a pro-rated refund for the unused, unfulfilled portion of your purchase.

20. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available.” To the fullest extent permitted by law, I disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and completeness.

I do not warrant that the Services will meet your expectations or needs, that any information is complete, current, accurate, or error-free, that any outcome will be achieved, that the Site will be uninterrupted or secure, or that any content is appropriate or safe for your particular situation.

Research on psychoactive substances is evolving, and information I share may be incomplete, contested, superseded, or later shown to be wrong. Verify anything important independently and with qualified professionals.

Some jurisdictions do not allow certain warranty exclusions, so parts of this section may not apply to you.

21. Assumption of Risk, Release, and Limitation of Liability

Please read this section carefully. It limits my liability to you.

21.1 Assumption of risk. You voluntarily and knowingly assume all risks associated with using the Site and Services and with any decision you make about your health, your body, any substance, or your life, whether or not influenced by anything you learned from me.

21.2 Release. To the fullest extent permitted by law, you release and discharge me — including Wendy Shoef, also known as Wendy Perkins, doing business as Wendy Goes Deep, and my contractors, agents, affiliates, and assigns — from all claims, demands, damages, and causes of action arising out of or relating to your use of the Site or Services, your participation in any program, your use of or decisions about any substance, the acts or omissions of other participants, or any outcome you experience.

21.3 Limitation of liability. To the fullest extent permitted by law, I will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, personal injury, emotional distress, or loss of goodwill, arising out of or relating to the Site or Services, on any theory of liability, even if I was advised of the possibility.

21.4 Cap on liability. To the fullest extent permitted by law, my total aggregate liability for all claims relating to the Site or Services will not exceed the greater of (a) the total amount you paid me in the six (6) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100).

21.5 Exceptions. Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for fraud, willful misconduct, or gross negligence, or for death or personal injury caused by negligence where such limitation is prohibited. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you.

22. Indemnification

You agree to indemnify, defend, and hold harmless Wendy Shoef, also known as Wendy Perkins, doing business as Wendy Goes Deep, and my contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, judgments, fines, penalties, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

your use or misuse of the Site or Services;
your breach of these Terms;
your acts or omissions, including any decision about any substance;
your violation of any law or regulation, including any law of your own country, state, or locality;
your violation of anyone else’s rights;
your presentation of my education as medical, psychological, or legal advice; and
any content you post.

23. Governing Law and Dispute Resolution

23.1 Governing law. These Terms and any dispute arising from them are governed by the laws of the State of California, United States, without regard to its conflict-of-laws rules, except where the mandatory consumer protection laws of your country of residence provide rights that cannot be waived.

23.2 Informal resolution first. Before starting any formal proceeding, you agree to contact me through the contact form on my website and give me thirty (30) days to try to resolve the issue in good faith. Most disputes are misunderstandings.

23.3 Venue. Any dispute not resolved informally will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you and I consent to the personal jurisdiction and venue of those courts. Either of us may bring an individual claim in small claims court instead, if it qualifies.

23.4 Class action waiver. To the fullest extent permitted by law, you and I agree that any dispute will be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative action.

23.5 Time limit. To the fullest extent permitted by law, any claim relating to the Site or Services must be brought within one (1) year after it arises, or it is permanently barred.

24. International Users

The Site is operated from the United States. I work with clients in many countries and welcome them, but:

You are responsible for complying with all laws that apply to you where you live, including laws regarding any substance discussed in my content (Section 5.4).
Content is provided in English and is not localized, translated, or tailored to your jurisdiction.
Your data may be transferred to and processed in the United States. See my Privacy Policy.
I make no representation that the Site or Services are appropriate, available, or lawful in your location. If they are not, do not use them.
Where mandatory consumer protection laws in your country give you rights that cannot be contractually waived, those rights still apply to you.

25. Communications and Consent

25.1 By providing your email address, you consent to receive service-related and transactional emails, including receipts, access details, scheduling, and program updates. These are not marketing and are not subject to unsubscribe.

25.2 If you opt in to marketing emails or my newsletter, you can unsubscribe at any time using the link in any email.

25.3 If text messaging is offered and you opt in by providing your phone number and consenting, message and data rates may apply, message frequency varies, and you can reply STOP at any time to opt out or HELP for assistance. Consent to text messages is never a condition of purchase.

25.4 You consent to conducting this transaction electronically, and agree that electronic records, clicks, and signatures have the same legal effect as paper and ink.

26. General Provisions

Entire agreement. These Terms, plus my Privacy Policy, the description of the specific offer you purchased, and any signed program agreement, are the entire agreement between us and supersede any prior discussions or representations.
Changes to these Terms. I may update these Terms at any time. The effective date shown on this page will change, and material changes will be posted here. Continued use after changes means you accept them. Changes do not retroactively alter the refund terms of a purchase you have already completed.
Severability. If any provision is found unenforceable, it will be limited or removed to the minimum extent necessary, and the rest remains in full force.
No waiver. My failure to enforce any provision is not a waiver of my right to enforce it later.
Assignment. You may not assign or transfer your rights under these Terms. I may assign mine in connection with a sale or transfer of my business or its assets.
No third-party beneficiaries. These Terms create rights only between you and me.
Force majeure. I am not liable for failure or delay caused by events beyond my reasonable control, including natural disasters, illness, power or internet failure, war, civil unrest, labor disputes, government action, or public health emergencies.
Headings. Headings are for convenience only and do not affect interpretation.
Independent status. Nothing here creates a partnership, joint venture, employment, agency, or franchise relationship between us.

27. Contact

If you have questions about these Terms, please contact me